PRIVACY POLICY
Last Updated: December 30, 2024
INTRODUCTION
Bayard House Restaurant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bayardhouserestaurant.com and use our services.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the website.
INFORMATION WE COLLECT
We may collect information about you in a variety of ways. The information we may collect on the website includes:
Personal Data
- Name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely through third-party payment processors)
- Reservation details and dining preferences
- Special requests or dietary restrictions
- Date of birth (for special occasions)
Derivative Data
Our servers may automatically collect information when you access the website, such as:
- Your IP address
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed
- Actions taken on the website
- Referring website addresses
Financial Data
Financial information such as credit card numbers and bank account details are collected and processed by secure third-party payment processors. We do not directly store complete payment card information on our servers.
HOW WE USE YOUR INFORMATION
We may use the information we collect from you in the following ways:
- To process and manage your reservations
- To communicate with you about your reservations, including confirmations and reminders
- To respond to your inquiries and provide customer service
- To send you marketing communications about special offers, events, and promotions (with your consent)
- To improve our website and services
- To analyze usage trends and preferences
- To prevent fraudulent transactions and monitor against theft
- To comply with legal obligations
- To protect the security and integrity of our website
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including:
- Payment processing
- Reservation management systems
- Email delivery services
- Marketing and advertising partners
- Website analytics
- Customer service platforms
These third parties are obligated to protect your information and may only use it to perform services on our behalf.
Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.
We may use the following types of cookies:
- Essential cookies: Necessary for the website to function properly
- Performance cookies: Help us understand how visitors interact with our website
- Functionality cookies: Remember your preferences and settings
- Marketing cookies: Track your activity to deliver relevant advertisements
THIRD-PARTY WEBSITES
The website may contain links to third-party websites and applications, including but not limited to social media platforms, reservation platforms, and delivery services. We are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.
DATA RETENTION
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
Right to Access: You may request a copy of the personal information we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete personal information.
Right to Erasure: You may request that we delete your personal information under certain circumstances.
Right to Restrict Processing: You may request that we limit the processing of your personal information.
Right to Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
Right to Object: You may object to our processing of your personal information.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below.
MARKETING COMMUNICATIONS
With your consent, we may send you marketing emails about our restaurant, special offers, events, and promotions. You can opt out of receiving marketing communications at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us directly using the information below
- Adjusting your communication preferences in your account settings (if applicable)
Please note that even if you opt out of marketing communications, we may still send you non-promotional emails, such as reservation confirmations and responses to your inquiries.
CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can delete such information.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information below.
DO NOT TRACK SIGNALS
Some web browsers incorporate a "Do Not Track" feature. Because there is not yet an accepted standard for how to respond to Do Not Track signals, our website does not currently respond to such signals.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the website.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the website after the date such revised Privacy Policy is posted.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Bayard House Restaurant
11 Bohemia Avenue
Chesapeake City, MD 21915
Phone: (410) 885-5040
Email: [email protected]